Refund policy

We have a 60-day return policy, which means you have 60 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unopened or unused, with the safety seal, and in its original packaging. You’ll also need the receipt or proof of purchase. 

Please note, we are unable to refund items that have been opened. If the returned item is found to have been opened and/or the product seal damaged, your refund will be rejected.

To start a return, you can contact us at hello@furevery.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hello@furevery.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days, less the return shipping fee. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

Please note, a shipping & processing fee of $9 will be deducted from your refund for US returns.

If more than 15 business days have passed since we’ve approved your return, please contact us at hello@furevery.com.

Refund Policy Abuse

If we have reason to believe that a customer is attempting to abuse our return policy, and/or is not acting in good faith, we reserve the right to refuse a refund or other elements of the Return Policy expressed in this document.

Subject to Change

Furevery reserves the right to modify the Return Policy at any time. All customers are entitled to the Return Policy as of date of purchase, not date of return.